At Sudarsana Palkova, we take great care in delivering the best quality sweets. However, due to the perishable nature of our products, we have the following refund and return policy:

1. No Returns Policy:

• As our sweets are perishable, we do not accept returns once delivered.

2. Refund Policy:

• Refunds will be processed only if:
  • You receive the wrong product.
  • The product is damaged upon arrival (must provide proof within 24 hours).
• Refunds will not be provided for taste preferences or improper storage by the customer.

3. Replacement Policy:

• If the product is damaged or incorrect, we will provide a replacement at no extra cost.
• Customers must report issues within 24 hours of delivery with supporting images.

For assistance, please contact our support team at [Your Contact Email] or call [Your Contact Number].